Shipping & Returns
Your purchase will arrive with you beautifully wrapped, ready to be given as a gift to someone special… or just to yourself!
Local Shipping
Delivery within South Africa is a flat rate of R120. We offer free shipping for orders over R1500.
Delivery within South Africa will take up to five working days, excluding Public Holidays.
International Shipping
All orders are shipped from South Africa through our international shipping partners, FedEx and UPS. Delivery takes up to 10 working days.
For international orders, we offer flat rates for 3 weight tiers:
For orders under 3kg’s / 6.6 Pounds
- USA $15
- UK £12
- Euro €13
For orders over between 3-5kg’s / 6.6 – 11 Pounds
- USA $40
- UK £32
- Euro €35
For orders over 5kg’s / 11 Pounds
- USA $60
- UK £48
- Euro €52
NB: If cushion inners are included in your order, their freight costs are calculated on volume, not weight. This may affect the price of shipping on your order.
NOTE: Many countries add extra import taxes and VAT to incoming packages from foreign companies. It is up to you, the customer, to know about and to pay for the shipping taxes in your own country. Skinny laMinx is not responsible for any additional costs accrued from custom taxation or abandoned packages. International vendors must agree to these terms when placing orders.
Should you have any queries about shipping, please contact shop[at]skinnylaminx.com.
Returns
If you change your mind about the items you have bought, and they are still in the condition in which we sold them to you, you can return or exchange them within 30 days of your purchase date.
In-store Purchases
For items bought in our Bree Street shop in Cape Town, please present your invoice when claiming a refund.
Online purchases
Please note that we can only process a refund once we have received the returned goods, and that shipping costs are not refundable. Before you return an online purchase, please email shop[at]skinnylaminx.com to let us know your plan.
Sale items
Sadly we don’t issue refunds or exchanges for items bought on sale, so please ensure you are happy with your sale item before you buy